Survey: Drivers Value Maintenance, But Fear Cost

May 7, 2024
A recent survey conducted on behalf of Pep Boys found why many drivers are putting off maintenance.

A recent survey conducted by OnePoll on behalf of Pep Boys found what repairs are stressing drivers out the most, and how many are putting off needed maintenance as a result.

The Sun reports that one in five Americans have been ignoring a “check engine” light in their vehicles between six and 18 months, with most drivers disregarding it for an average of four months.

Nearly one third of drivers try to wait as long as possible before seeking out vehicle repairs, with 39% waiting until something breaks or fails before deciding to bring the car in.

It isn’t surprising, as 48% of drivers said the financial burden of repairs is what’s kept them from taking their car into the shop. Of those surveyed, 30% said that car ownership is more stressful than their finances or personal relationships.

In spite of this, vehicle maintenance is still on the forefront of most drivers’ minds. Ninety-three percent agreed that preventative care is important, along with 38% describing it as a high priority. Of those who put off repairs, 35% came to regret it, having experienced unexpected fees, emotional stress, and almost a quarter having a roadside emergency as a result.

When it comes to repair jobs that stress drivers the most, engine problems top the list, stirring dread in 66% of respondents. Following behind is brakes at 33%, and fuel system issues are a concern for 31%. Some repairs prompt immediate action from some drivers, though; predominantly exterior lights and window cracks.